At Digitify, we are committed to safeguarding the privacy and personal data of our customers, clients, event participants, and users. This Privacy Policy outlines how we collect, use, and protect your personal information across our global operations, including in the UK, UAE, Pakistan, and the US. 

1. Information We Collect

We may collect the following types of personal information from you: 

• Contact Information: Name, email address, phone number, and other contact details. 

• Professional Information: Job title, company name, industry, and related information. 

• Financial Information: Payment information (where applicable) for our services or products. 

• Event Information: Registration details, preferences, and feedback from event participation. 

• Technical Information: IP address, browser type, and other device-related details through cookies and analytics tools. 

• Location Data: Information about your geographic location based on IP address, GPS, or other location services. 

2. How We Use Your Information

We use your personal information for the following purposes: 

• Providing Our Services: To fulfill our obligations and provide the services you request, including our products like Digital Open Banking (DOB), ScanX, and other financial technology solutions. 

• Event Management: To manage registrations and participation for events such as Seamless Saudi Arabia 2024. 

• Personalized Communication: To send you tailored information about our products, services, and upcoming events that are relevant to your interests. 

• Business Development: To improve our products and services by understanding customer needs. 

• Legal Compliance: To comply with legal requirements and regulatory standards across all the countries where we operate. 

• Analytics and Website Improvement: To track website usage and improve user experience through cookies and analytics. 

3. Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances: 

• Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as event organizers, payment processors, or marketing platforms. 

• Legal Obligations: If required by law, or to protect our rights, property, or safety, we may share your data with government authorities, regulatory bodies, or legal institutions. 

• Global Operations: To streamline global operations, we may share data between our entities in the UK, UAE, Pakistan, and the US, always ensuring compliance with local laws and regulations. 

4. Data Security

We take data security seriously and have implemented strong measures to protect your personal information: 

• Encryption: All sensitive data is encrypted to ensure that it is secure in transit and at rest. 

• Access Controls: We limit access to your personal information to authorized personnel who need it to fulfill their duties. 

• Data Storage: Your data is stored securely on our servers, which may be located in different jurisdictions depending on where you access our services. 

5. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR for the UK and EU, and CCPA for the US), you may have the following rights regarding your personal data: 

• Access: You can request a copy of the personal information we hold about you. 

• Correction: You can request correction of any inaccurate or incomplete data. 

• Deletion: You can request that we delete your personal data under certain circumstances. 

• Data Portability: You can request a copy of your data in a structured, machine-readable format. 

• Objection: You can object to our processing of your personal data, particularly for direct marketing purposes. 

• Withdraw Consent: You can withdraw your consent to our data processing at any time. 

If you would like to exercise any of these rights, please contact us at the details below. 

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the functionality of our website, enhance your browsing experience, and provide tailored content. You can manage your cookie preferences through your browser settings or through our website’s cookie management tool. 

7. International Data Transfers

As a global company, your personal data may be transferred across borders, including to and from the UK, UAE, Pakistan, and the US. We ensure that all data transfers comply with relevant data protection laws, and where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or Data Processing Agreements (DPAs). 

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it. 

9. How We Protect Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or process personal information from children. 

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, company operations, or customer feedback. Any changes will be posted on this page, and you will be notified of significant updates. 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us.